Its the closest hotel to al-haram, the location is excellent. The only positive point was that it’s few steps to the Haram other than that nothing is worth it at all, even when you speak to someone from the receptionist they don’t reply as of they don’t listen and in my case I am a gold member plus trip advisor level 6, how if I was a normal guest what would happen. Overall my experience with this hotel is really baaaaaaad and wouldn’t recommend it to anyone.

When I called to tell the reception after several fights they changed both rooms, we had to wait more than 15 minutes for the escalators. Then after having a fight we got the rooms finally, I get to know that one of the rooms is full of insects and the other room is noisy from the neighbors. Each customer receptionist was directing me to another where this wasn’t practical at all, image I was awake more than 12 hours and at the end of the day each on just throws me.

We came back at 2:30 and noticed that the rooms are not ready and have been told that the check in time is 4PM, however before one day of arrival they called me to ask me what time do I want the room to be ready. I arrived to the hotel at 10 and the lady in the reception told us to go and do the Omra and come back to get the rooms, I am a gold Fairmont member which was treated badly. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.Make yourself at home in one of the 411 air-conditioned rooms featuring minibars. Snacks are also available at the coffee shop/cafe. This 5-star hotel is 1.1 mi (1.7 km) from Well of Zamzam and 2.6 mi (4.1 km) from Abraj Al-Bait Towers.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and wedding services.Grab a bite at Zamzam, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. A stay at Makarem Ajyad Makkah Hotel places you in the heart of Mecca, within a 10-minute walk of Great Mosque of Mecca and Kaaba.

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